Step 1: 24 Hour Emergency Contact 

Our Process

The first step in your water damage cleanup and restoration process is to call our SERVPRO of Brazos Valley team. A delay of a few hours can greatly increase the severity of the water damage, so it is crucial to call us as quickly as possible. Our SERVPRO of Brazos Valley team offers an immediate response 24 hours a day for any size water emergency in College Station, Bryan, and surrounding areas. We are always here to help make your water damage event seem "Like it never even happened." If disaster strikes, don't hesitate and give us a call today. 

We Answer the Phone Ready to Help
Call Today - (979) 779-3333

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Brazos Valley has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment